THRILL FACTORY OVERVIEW

Frequently Asked Questions follow this section.

FAQs

General FAQs

  • Our credits start at 25 cents if you only buy one credit at a time. But if you buy our credit packages starting at $25, $50, $75, $100, $200 we throw in lots of free bonus credits!

    For example, For a $75 pack of credits, the price drops to about 20 cents per credit. This makes our attractions purchased with a package cost roughly:
    Arcade Games: $0.80 - $2.90 per game
    Virtual Reality: $5.50
    Laser Tag: $7.20
    Mini Escape Games: $7.20
    Mini Golf: $7.20

    Bowling is $10 per player, per hour on weekdays or $12 per player, per hour on Saturday and Sunday. Shoe rental, if needed, is $5 per pair.

    Full 1-Hour Escape Rooms are $31.95 per player.

  • Mon-Thu | 11:00am - 9:00pm
    Friday | 11:00am - 10:00pm
    Sat | 10:00am - 10:00pm
    Sun | 10:00am - 9:00pm

    *RESTAURANT OPENS AT 4:00 MON-FRIDAY, and is open all day on weekends.

  • Our facility is open to everyone! However, children must be accompanied by an adult.

    For walk-up guests, we require an 18-year old to chaperone maximum of one child, and a 21-year old to chaperone a maximum of 6 children.

    For pre-booked parties, we require only one 21-year old for 10 children. If your party has more than 10 children, please bring another adult to help chaperone. Our facility is quite large!

  • Entry is free! Each activity is paid for individually, tickets can be purchased at the entrances to each attraction.

  • We are committed to your satisfaction. If something does not meet your expectations, please speak with a manager. Prepaid game cards are non-refundable but can be used at any time and do not expire. Reservations for escape rooms and bowling are refundable up to 48 hours before your scheduled time. There is a 50% cancellation fee for bookings cancelled without 48 hours’ notice.

  • There is plenty of parking in our free parking lot.

  • We offer a 10% military discount with a valid military ID.

    We have special nightly bowling discounts weeknights, and a student discount on certain nights.

    Also, we offer nightly attractions and game discounts on weeknights.

    Don’t forget HAPPY HOUR!

    Please see the navigation bar at the top of this page.

    We also have a service industry appreciation night every Sunday, and an Educator appreciation night on Thursdays!

  • Please click here to contact our event coordinator for party bookings. Or, if you prefer, take a look at our Parties page in the navigation bar at the top of the page.

Accessibility & Service Animals

  • Yes, we are ADA compliant and handicap accessible. We strive to make our activities enjoyable for everyone. If you need special accommodations, please let our staff know. We have ADA restrooms and an elevator.

  • Service dogs are permitted. Pets and emotional support animals are not allowed.

DO I NEED RESERVATIONS?

  • You do not need a reservation for:
    Laser Tag
    Mini Escape Games
    Mini Golf
    Arcade
    Restaurant & Bar

    If there is availability, you can walk up and play these two games, but a reservation guarantees you a spot:
    Bowling
    Full Length Escape Rooms

    Birthday Parties - you need a reservation for parties.

Restaurant and Bar

  • Our full menu is available until ½ hour before closing.

  • Kids are welcome in the restaurant and at the main bar tables. Only patrons 21+ may sit at the actual bar and go upstairs to the overlook bar.

Escape Rooms

  • Each room has a specific rating. Some rooms are suitable for players as young as 6. All groups of children need at least one person who is 10 or older.

  • Reservations are recommended but not required to secure your preferred time.

Laser Tag

  • Reservations are not required.

  • We recommend players be 8 or older if playing with other guests. We have kids as young as 6 play with a parent but sometimes the dark areas are too scary.

FLOOR IS LAVA IS NOW open!

  • Reservations are not required, just walk up and play!

  • No minimum age to have fun!

Bowling

  • Reservations are recommended but not required

  • We recommend players be 3 or older.

  • Hyper-Bowling combines bowling with interactive bumpers that let you score points, making it a cross between bowling and a video game.

Mini Golf

  • No reservations are required.

  • We recommend players be 3 or older.

Zombie Town opening MAY 30.

  • No reservations are required.

  • We recommend players be 13 or older due to jump scares.

VIP Party Suite

VIP Party Suite Reserve 1, 2, 3, or all 4 bowling lanes in our VIP Party Suite and celebrate like royalty! The suite is themed as an old speakeasy hidden behind an industrial factory. It includes private dance lights, Hyper-Bowling, LED video walls, luxurious leather furniture, dedicated waitstaff, and a custom sound system you can control with your phone. Ideal for private functions and birthday parties.

Note: Control of the video wall and music is available only if you rent the entire 4-lane suite or if your group is the only one using it at the time.

Local Partners